FAQ

Welcome to our FAQ section

Below are answers to some of the most common questions we receive. If you don’t find what you're looking for, feel free to contact us we're here to help!

1. What products do you offer?

At RAYDI, we offer a wide range of products designed to support your fitness, nutrition, and wellness journey. This includes fitness equipment, supplements, vitamins, skincare, and stylish fitness wear. Whether you're looking to enhance your workout routine or treat your skin to some much-needed care, we've got you covered!

2. Where are you located and do you ship internationally?

We are based in Sweden, but we’re happy to serve customers all around the world. We offer fast and reliable shipping to many countries, so no matter where you're located, you can get your favorite products delivered straight to your door.

3. How long will it take for my order to arrive?

Shipping times depend on your location. Typically, orders within Sweden arrive in 2-5 business days, while international shipping can take anywhere from 5 to 14 business days. You will receive a tracking number once your order is dispatched, so you can keep an eye on its progress.

4. What payment methods do you accept?

We accept a variety of secure payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other popular payment options. You can choose the method that's most convenient for you during checkout.

5. How do I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to track your package. You can use this to check the status of your delivery at any time.

6. How can I contact you if I need help?

We’re here to help! If you have any questions or need assistance, feel free to reach out to us via email at the about us page . Our customer service team is happy to assist you with anything you need.